Thank you for your order !
as a small specialty garden center. I still hand pack every order. We typically ship on Mondays, Tuesdays, and Wednesdays (depending on order volume). Even though I may begin getting your order fulfilled, and purchase your shipping label , typically you will get a tracking update when ups has your package.
It is an absolute mission of mine to make sure you receive your trees as if you picked them straight out of the field , so if there are any issues with orders received either damaged in transit or not what you ordered, please send us an email and we will work on sending you a replacement immediately.
We only buy in top grade , landscape ready material from iseli , or western evergreen. There will never be an instance where you receive a product that has not finished growing out in its pot , or is undersized for the pot . We typically post pictures of the exact trees we are sending out and that is what makes what makes what we are doing so special.
